Terms and Conditions

Terms & Conditions

Tree surgery legalities:

These Terms and Conditions apply to all transactions and agreements between Matt Hale Tree Surgery and its clients.

Definitions

Contractor: Matt Hale Tree Surgery (MHTS), representing all staff directly or indirectly employed by the company
Client: person commissioning specified works, unless it has been clearly stated that he/she acts on behalf of a third party
Quotation: written specification of the works as discussed on site and sent to the client
Works: refers to tree surgery and liaison with local authorities
Contract: agreement between MHTS and a client in which the client requires MHTS to undertake certain specified works and MHTS

Quotations

Entering into an agreement, execution of commission

The contract takes effect on acceptance by the client, either verbally or in writing, of the quotation submitted by the contractor
The contractor commits itself to executing the works to the best of its ability, thereby employing sound professional knowledge, skills and experience, with due regard to the client’s requirements and in compliance with all relevant regulations and standards
The contractor shall take all necessary steps to ensure that the worksite is left clean, tidy and safe on completion of all works

Alteration/withdrawal/end of contract

Scheduled works should be cancelled by the client on a 24 hours’ notice basis.
Costs of any additional works requested by the client falling outside of the original quotation will be specified in an additional quotation
The contractor reserves the right to delay or cancel works that: (a) are deemed a potential hazard (b) are affected by inclement/dangerous weather (c) interfere with the safe retention of wildlife habitats (d) are compromised by unforeseen circumstances
In the event of a force majeure, including all exterior causes (foreseen or unforeseen) over which the contractor has no influence and which prevents it from meeting its obligations, the parties will agree to either suspend or annul the contract
The contractor’s contractual obligations end upon receipt of a written statement by the client approving the works undertaken. The client’s contractual obligations end upon receipt of the remuneration by the contractor

Liability

The contractor is responsible solely for damage that is the direct and demonstrable result of a shortcoming for which the contractor can be held accountable
The contractor does not accept liability for any damages to (underground) services that were not advised of by the client prior to commencement of the works
The client is responsible for informing neighbours in the event where works need to be carried out on their tree and which necessitates access to their property
The client is bound to indemnify the contractor from any claims from third parties arising after completion of the works

Payment

The contract price takes into account factors such as travelling time, site conditions, parking costs, arrangements with local authorities regarding the safeguarding of the area, manpower required and the need for hired equipment
Invoices should be paid on completion of works, unless agreed otherwise. The contractor reserves the right to charge interest on fees outstanding for more than 14 days at the rate of 10% per week from the agreed date of payment

Legal system applicable

The law of the United Kingdom applies to all legally binding transactions between the client and the contractor

Call Matt Hale Tree Surgery today on 01452 780 831

Call Matt Hale Tree Surgery today on

01452 780 831